Resident Screening Criteria Disclosure

Read on for details about our resident selection criteria and the requirements for becoming a resident of ElaraOne Property Management (Elara). These criteria are subject to federal laws, state laws, city ordinances, and HOA Rules and Regulations, and they may be revised or updated at any time.

Elara is committed to providing fair and equal housing opportunities to all rental applicants.

Application & Screening

Any falsification of applicant paperwork will result in the automatic denial of the application and is also grounds to terminate the Lease Agreement regardless of when the falsification is discovered.

Credit Report

A credit report will be obtained for all applicants to verify credit ratings. Elara’s screening provider will return a SafeRent score, which is a mathematical analysis of information found in an applicant’s credit report, application, and previous rental history.  This information may include bill paying history, the number and type of accounts, collection actions, outstanding debt, income, and the number of inquiries in the applicant’s consumer report.  

Please note that this credit check is a “soft pull” and will not affect your credit score.

Debt to a previous landlord, evictions within the past year, and open bankruptcies will result in an automatic denial of the application.

Criminal History

A criminal background check will be conducted for each applicant who is eighteen (18) years of age or older.  Convictions pertaining to weapons, drugs, violence, or any other act that poses a threat to household, neighborhood, vendors, employees, or the physical property itself, may result in a denial.

Upon applicant request, Elara will consider other factors when evaluating an applicant’s criminal history.  This assessment may include: (1) the type of crime; (2) the severity of the crime; (3) the facts or circumstances surrounding the crime; (4) the length of time that has passed since the crime; (5) the age of the applicant at the time of the crime; and (6) evidence of rehabilitation efforts.

Income & Employment

Household income must be 2.5 times the monthly rental amount. Income and employment may be verified. Proof of income that may be requested includes:

Submission of fraudulent income or employment information will result in a denial.

Rental History

If rental history cannot be verified via the screening process, Elara may request a rental verification from the current landlord. Additionally, some credit scoring results will require an evaluation of verifiable rental payment history.

Application Does Not Create A Lease

The application and proposed move-in date, even if accepted, shall under no circumstances be considered an agreement between the applicant and Elara, or an offer to lease. No lease shall exist between the applicant and Elara unless and until the parties enter into a formal Lease Agreement and the applicant pays all required fees, deposits, and advance rent.

Authorization of Credit and Background Check

When an applicant submits an application, they authorize Elara and Elara’s authorized agents to run a background and credit check on the applicant(s). This may include, among other things, obtaining one or more credit reports on the applicant. Credit report(s) may be obtained before and during the term of the Lease Agreement and after the expiration or termination of the Lease as part of any effort to collect rent, costs, fees, and charges owed under the Lease Agreement.

Use of Information

The information in the application or obtained as a result of the authorization given by the applicant will not be sold or distributed to others. However, Elara and Elara’s agents may use this information to decide whether to lease the home to the applicant, and for all other purposes related to any future Lease Agreement between the parties, including the enforcement thereof.

Commitment to Fair and Equal Housing

Elara and Elara’s agents are committed to providing equal housing opportunities to all rental applicants regardless of race, color, religion, national origin, sex, handicap, familial status, or other protected status.

Reason for Denial

If the application is denied or accepted with conditions, Elara or Elara’s screening provider will inform the applicant of the basis for the denial or conditional approval within ten (10) days (or as required by state law).

Renters Insurance

We want you to protect yourself and your belongings. That’s why we require a minimum of $100,000 of liability insurance coverage prior to residency. "ElaraOne Property Management" must be listed as an “additional insured” on the policy.


Pets are welcome, in accordance with local laws, ordinances and HOA regulations, with the completion of a pet addendum and payment of a one-time pet fee and monthly pet rent. Service animals with supporting documentation are not subject to the fee or pet rent.